Why am I not receiving replies to my ad? or How do I know if I have email waiting for me?
Check your spam folder!
Replies to your ad go to the email address you signed in with.
Replies are also cached on the classifieds, the link for this can be found on any of your ad listings, either via the 'My Ads' link in the upper left, by searching your ad, or in the category listings. You MUST be signed in to see this, and only YOU can see the number of replies, and the content of the replies.
Why was my ad removed?
As of this writing, ads are left in place for 14 days, or until the owner deletes it. If ads are removed earlier, it was because they were reported as contrary to one or more of the guidelines. If there are enough reports on a particular ad, the website will remove it automatically in real time.
No one report removes an ad.
If the same person has three or more ads removed in a nine day period, the system will lock them out of placing ads until the last nine days has less than three deleted ads. If you see your ads start to disappear, you should take notice, and make certain you are following the guidelines. Paid ads are exempt from removal via reporting.
I realize that this community driven monitoring may seem arbitrary, and to those who have ads removed, unfair. However as of November 2010 we have around 1500 ads placed each day. If it were not for the automated controls, the labor costs of operating the classifieds would prevent us from
offering it as a free service.
For more information, read our advertising tips.
We are unable to provide any information on deleted ads.
This ad sounds too good to be true! (What about scams?)
All users of the Rennug Classifieds need to be wary of potential scams. Our free classified ads system is open to everyone, and there is the possibility of scammers lurking about, looking for potential victims. We make every effort to prevent scam artists from using our site. However use of the classifieds is at your own risk.
One of the most common scams to watch out for, involves exotic pets from overseas. The best piece of advice we can give, is for users to avoid any transactions, or at least be extremely skeptical, when dealing with people claiming to be in a foreign country. Keep in mind that the Pennswoods.net Free Classifieds are based in Pennsylvania, and we mainly serve PA, MD, VA, WV, NY, and the US Virgin Islands. While our classified ads are open to the public and not just Pennswoods.net customers, you have to question the motives of anyone posting to our classifiieds that do not reside in our general coverage area, especially from a foreign country. Be especially wary of *ANY* ad trying to sell Yorkie dogs, exotic birds (especially "Macaws"), and monkeys of any kind. If it sounds too good to be true, it probably is.
Another type of scam to watch out for is the "Counterfeit Cashier's Check Scam. This scam usually involves a buyer sending a seller a cashier's check for more than the amount of the item being sold, with the buyer stating various reasons why it needs to be done this way, then they also request a personal check back for the difference (or they request it be wired back). The cashier's check they send will turn out to be bogus, with the seller finding this out too late, by which time the seller then has to pay back the money to the bank, in addition to also losing the money returned to the scammer. Overseas money orders and checks sometimes take months to truly clear.
Please check out the following links for more details on the scam and variations of it:
Can I sell / buy an exotic animal (degus, monk parrakeets, hedgehogs, sugar gliders, etc)?
We really don't know. Can you? We cover quite a few states now, and there is a virtual horde of government agencies with laws and regulations to comply with. Monk parrakeets are outlawed in Pennsylvania, and the PA Game Commission will euthanize them if you are caught with them. At least this is what we read online. In Ohio it is perfectly legal to own them, provided that the wings are clipped. In Virginia they must be permanently banded, but it doesn't matter if the wings are clipped.
We are not responsible for the ads posted to Pennswoods.net classifieds. YOU are responsible for knowing the law.
If a law enforcement agent provides us with a subpeona, we are compelled by law to respond to it. Every day we see something in the neighborhood of a million ads being viewed, some of them from .gov, .mil, and other domains. Please know the law and comply with it.
I want to talk to your lawyer!
We take customer privacy very seriously. If you want old ads or data from the website, have a subpoeana, court order, law enforcement investigating an open case, or want to start a lawsuit over something, the fastest approach is to email a copy of the court order to email@example.com.
If all you need is slightly older ad data (generally no older than 3 months) you can try the search bar at the BOTTOM of the Rennug Classifieds. It searches google's cache of data, and may provide you what you want without a court order. Ad availability depends on how long google maintains a cache.
How do you include a picture with your ad?
There are two ways to post a picture in an ad.
The simplest is using the "Upload a Picture" field. Simply click on the "browse" button beside the field, and find the folder with your images. Select the image you want to upload, and when you submit the ad, the image will be uploaded to our server, and posted with your ad.
There is also an option to have the picture hosted somewhere on the internet. If you don't know what this is, odds are you want to skip this and ignore it. Google's Picasa, Imageshack, Photobucket, etc provide such services if you don't already have one. In the field marked "Picture URL" simply include the location of the picture on the web. (As of July 2011 it appears that Flickr does not work for direct linking.)
Please also see My picture won't upload, what might be wrong?.
Malformed multipart POST
If you get this error while posting an ad from a cell phone, you are most likely ad using an android based phone.
Probably something made by motorola and possibly though not necessarily with Verizon as a carrier. It
results in a "malformed multipart form error" or something similar to that.
If this is the case, it has something to do with permissions to access
the image. It _probably_ has something to do with the size of the
image as well, because some people have told me they can get around
the error if they use a smaller picture.
The only work around I have right now is to omit the picture, which
seems to work in 100% of the cases. If you have a way to make the
camera take smaller images, or to reduce the size of the image, that
You might want to send me the manufacturer and modem of your phone, as
well as the carrier. As best as I can determine this has something to do with the phone not sending the correct
bounary markers with the image.
My picture won't upload, what might be wrong?
Our classifieds has been successfully tested with images as large as 13 megs. However a larger image on a lower end internet connection might still cause ad submission to fail.
If you didn't see a message, and the browser just sat there and then stopped trying, then the most likely scenario is that you included an image that timed out before it was uploaded.
I've seen this issue with default camera and phone pictures not uploading because the browser and webserver time out before the image can be uploaded. The solution for this is to reduce the size of the image before uploading.
1. Try creating the ad without the picture, the adding the picture as an edit. This should at least isolate the problem to the picture and rule out other issues. It might even solve the problem.
Edits can take up to 15 minutes to affect the website.
2. Reduce the size of the image by using Paint, Gimp, Photoshop or another photo editor.
Reducing the image settings on the camera will accomplish the same goal. For some reason modern phones seem to take the largest possible image by default. They'll automatically compress the image if you send it via text, but not if you upload it to a website.
3. Try from a location with a faster internet connection. For instance if the picture is roughly 1 or 2 mb, you'll probably need at least a 1 mb interconnection. Rember that the speed listed is from the internet to you. From you to the internet is slower, often considerably slower.
Upon uploading all images larger than 800x600 are reduced to 800x600, and compressed to consume less disk space. The name of the picture should end in jpg, jpeg, gif, or png.
Certain older Apple products won't upload pictures due to restrictions Apple places on the iOS. Newer Apple products don't have this limitation built in from Apple, but may suffer from the "(70007)The timeout specified has expired" error, sometimes manifesting as a 500 server error. This seems to impact iPads and iPhones with iOS 8 and/or certain Safari versions. Some fixes have been proposed on Apple's Discussion Forums. As of late March, 2015 and iOS 8.12 it seems this is still happening.
Some motorola phones also had issues. However I haven't heard of this recently, so I suspect motorola either fixed the issue, or these models are no longer commonly used.
You sure do ask for a lot of signup information!
Yes, yes I do. And the question usually is "Who do I share it with?"
I do NOT share the information with _anyone_ .... except...
I am obligated to respond to subpoenas from recognized courts (local magistrates, state courts, and federal courts).
I may also be obligated to respond to a request for information from law enforcement.
I am also required by the banking agencies I deal with to abide by the industry standards of KYC (Know Your Customer). Essentially if someone gets an account and then uses that account to conduct some sort of credit card or banking fraud, I need to demonstrate due diligence in knowing who I am dealing with.
I apologize for any inconvenience, and I hope this explanation smooths any concerns you might have. I do NOT sell customer lists, make your contact information available to third parties, or anything along those lines. My friends and family use this site, and when making decisions regarding how to handle customer data, I think what my wife, mother, and nephew might think if some company they dealt with performed the action I am considering.
In general I find that the end result works for both myself, and the people who have entrusted their information to me.
Why can't I post an email address in my ad?
We try to have as wide open a market place as possible, while providing the best protections we can for visitors to our site. As much as possible we prefer that you be able to post however you like. Lately we've drawn significant attention from scam artists who can bypass all security and simply skim email addresses from the site.
While generally most people don't fall for this, it is easy to get caught up and want to believe. Ultimately a lot of people email about the scammers, tie up cateogry space posting warnings a problem that we can solve, and sometimes even accuse me of selling the email address they posted into an ad. (I never share email addresses!)
If you need to update your email address, you may do that here. If you are posting for someone else, or want email send to a different address for only one particular ad, you can list an alternate email address when placing the ad. Email will be sent there instead. Also check out this FAQ.
We apologize for the inconvenience, and thank you for your assistance in our attempts to thwart scam artists.
If you do manage to work an email address into an ad, it will likely result in the ad being removed without explanation or warning.
I want to find an old ad.
We take customer privacy very seriously. If you want old ads or data from the website, I can probbaly provide it, but it will require a subpoeana, court order, bench warrant, or similar court authored paperwork to get legal to release the data.
If all you need is slightly older ad data (generally no older than 3 months) you can try the search bar at the BOTTOM of the Pennswoods.net Classifieds. It searches google's cache of data, and may provide you what you want without a court order. Ad availability depends on how long google maintains a cache.
As of Sept 24, 2013, google still proves cache data for an amazing array of pages through the following format:
If you find a link on google, but the link is inactive, you might still fish it from google's cache by replacing the page link where the above line has http://example.com.
What about viruses? Is it safe to use Rennug.com Classifieds?
The best way to defend against viruses and malware is to keep your computer up to date, including a good anti-virus, a good anti-malware, and a good firewall.
In order to help you keep your machine clean, and to make for the safest possible web surfing experience, Rennug.com also keeps its servers up to date. We filter incoming content to remove potentially harmful material. Rennug.com runs an excluded by default html filter to prevent malicious code from being loaded onto our site. As a final measure we have daily scans of our website by a third party to detect viruses and other malicious content should we ever drop the ball.
What is a Screen Name?
In July of 2010 we visited Brookville and Bradford in order to answer questions, describe our work on the classifieds, and perhaps most importantly to gather feedback on what we are doing right and what people would like to see us do in the future. In both meetings one of the things that came up was the difficulty in knowing something about the person on the other end of the classified ad. Are they trust worthy?
This is a difficult question to answer, but the importance of providing some sort of face to the advertisers who have been with us long enough to become known was impressed upon us. The first step towards that, and the first update to the site that is a direct result of those meetings, is the ability to have a screen name on the classifieds. This is analagous to the screen name you see on ebay and most other trading / selling / buying websites. You are not obligated to set a screen name. However if you do, we will display the screen name on all of your ads, along with a "Member since..." tag, to let people know how long you've been around. It will allow you as an advertiser to distinguish yourself from the fly by night operations.
Update November 3, 2011 because of a need to defend against ever increasing overseas scammers, and to simplify adding things like re-posting of ads, there is an increased need for a public 'handle' or screen name for all accounts. Accounts without an explicit screen name set now have a default screen name.
Email addresses are not permitted to be used as a screen name. This is to prevent your email address from being picked up by every spammer that scans our website. Should a screen name be found that is an email address, it will be changed to whatever happens to suit me.
A good screen name might be something like "Pat's Horses", "OK Corral Farm", "Johnstown Body Shop", etc. It should let people know who you are, and possibly easily find your website, if you have one, with a quick google search.
For your own saftey, I would discourage using your full name or last name, for the same reason that I wouldn't want to see every kook on the internet be able to look up your life's history just because you ran an ad on our site.
Screen names are immutable. Once set they cannot be unset or changed.
You may set a screen name here: Set Screen Name.
I tried to post an ad, and got error D133?!?
If you see this error, your ad was not accepted for placement. New accounts are not immediately able to place paid ads. For one thing, scammers love to use stolen or bogus accounts to place "paid" ads so that they look more legitimate. For another reason, new users occasionally get confused and select a pay feature when trying to place a free ad.
In time if the website sees a long period of legitimate usage, it will accept your paid ads. If you contact me, and I am able to verify the legitimacy of your account with the contact information you provided, I'll manually move your account into the accepted category. If your email has an ip stamp from China....
If I am not immediately able to approve your account, it may be a few days before you receive a response. If I have insufficient information to approve your account, but the account looks legitimate, then no reply will be sent, and your account may eventually approve on its own.
What if I have a dispute with the person I'm dealing with?
A first good step is to speak to your local district magistrate. I've seen a wide range of responses from magistrates, some are very helpful, some don't seem to care. Remember that this is a local, elected official, and they should be motivated to offer what guidance and assistance they can. If they give you the cold shoulder, make certain to pay attention during the next election.
A magistrate can write a letter on your behalf. Given that they represent the entry levels of the court system, this might be enough to shake the other party up and make things right. It is possible that the intentions were good, and they're just procrastinating. A magisterial letter might make them decide to square up with you.
A magistrate can also guide you through starting a small claims suit.
If the other fellow lives outside of your district the magistrate may try to get you to file suit in the other district. The advantages of filing in the other persons district is that the other magistrate will have more control, be more familiar with local authorities, and be better able to issue court paperwork that can be more easily enforced.
One disadvantage of dealing with the other magistrate is that the other magistrate is further away when you need to file documents, meaning you either deal via UPS or FedEx, or drive. Another disadvantage is the other magistrate isn't your elected official, he is the elected official of the other person! I'm not saying they would always side with the other fellow, but the other magistrate's life is simpler if his constituent isn't a trouble maker. Your magistrate's life is simpler if you file suit elsewhere.
Depending on the dollar value involved, you may have a case for a county court, which could simplify the jurisdiction issues.
Also be aware that PA has a lawyer referral service.
This provides 30 minutes of conversation with a lawyer, one that should be reasonably familiar with your sort of case, for $30. $30 is pretty inexpensive to talk this out with a lawyer. $15 goes to the lawyer, $15 goes to the referral service. Other states will typically have similar services in place.
This referral service doesn't guarantee anything outside of a 30 minute conversation. The lawyer should explain options, give general guidance, and if it seems appropriate they may offer to actually act on your behalf, for additional fees. If this is considered, you should leave that 30 minute conversation with a good idea what the lawyer could do for you, what the likely chances of success would be, and what the costs to you would be. There is no obligation to proceed beyond the 30 minutes.
What I can do is provide the lawyers with access (pending appropriate court issued documentation) to archived ads, volunteered contact information provided at signup, and initial contacts through the site.
Police involvement is also an option, though often times they will decline to investigate issues involving less than $200.